Explore the experiences that shape me.

What we can accomplish together: I'm driven to create loyal customers. With exceptional skills in global stakeholder management, cross-functional alignment, facilitation, curriculum development, and stunning resource design, I equip customer-facing teams with the skills, process alignment, and resources that results in increasing customer retention, annual contract value, and overall product adoption. Recent accomplishments include:

• Launched Seismic service offering readiness hub - Results: Top hub by activity and 20+ service offering readiness material kits optimized

• Launched robust help center - Results: 100s of quality videos and articles with ~6% avg. monthly subscriber growth fr video channel

• Launched online academy - Results: 9 certificate tracks with ~4.6/5 average course rating

How I work: I thrive in mid-sized SaaS B2B companies with environments that are fast-paced, high-growth, and time-critical. I lean into ambiguity because I enjoy solving real complex problems. Company culture that shines in these areas are motivating to me: coaching, wellness, supporting working families, authenticity, empathy, and a bias to action.

Tools spotlight: Articulate Rise and Storyline, Camtasia, Canva, Claude AI, Seismic, and Gong. See skills inventory for more tools.

Getting back to work...

Reach out to see how we can collaborate and accomplish together. Or explore my portfolio to see more of my work in action.